Terms of service
VIVA SIEMPRE — TERMS OF SERVICE
Last updated: February 26, 2026
Welcome to Viva Siempre. These Terms of Service govern your use of our website and store at vivasiempre.com. By visiting or making a purchase, you agree to these Terms.
The terms “we,” “us,” and “our” refer to Viva Siempre. “You” refers to the customer using our store and services.
SECTION 1 — BUSINESS INFORMATION
Viva Siempre is a Florida-registered apparel brand.
Business Address:
Viva Siempre
7901 4th St N Ste 300
St. Petersburg, FL 33702
United States
Customer Support Email: info@vivasiempre.com
Phone: +1 (786) 505-6688
All orders are fulfilled and shipped from Florida, United States.
SECTION 2 — ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence.
You are responsible for all activity on your account and for keeping your login credentials secure. Do not share your account with others. You may not transfer, sell, or assign your account.
All information you provide — including billing, shipping, and payment details — must be accurate, current, and complete.
SECTION 3 — OUR PRODUCTS
We strive to represent our products as accurately as possible. However, colors and appearance may vary slightly depending on your screen settings and device.
Product descriptions, pricing, and availability are subject to change at any time. We reserve the right to discontinue products or limit quantities without notice.
SECTION 4 — ORDERS
When you place an order, you are making an offer to purchase. Your order is not confirmed until we accept it and process payment.
We reserve the right to decline or cancel any order for any reason. If we cancel an order, we will notify you by email.
All purchases are subject to our Return Policy, available at:
https://www.vivasiempre.com/policies/refund-policy
Purchases are for personal or household use only and not for commercial resale or export.
SECTION 5 — PRICES AND BILLING
Prices are subject to change without notice.
The price charged will be the price displayed at checkout and confirmed in your order confirmation email.
Prices do not include applicable taxes or shipping unless otherwise stated.
You agree to provide accurate payment information and confirm that you are authorized to use the payment method provided.
SECTION 6 — SHIPPING AND DELIVERY
All orders are processed in accordance with our Shipping Policy, available at:
https://www.vivasiempre.com/policies/shipping-policy
Delivery timeframes are estimates only and are not guaranteed.
Once your order is transferred to the carrier, risk of loss passes to you.
SECTION 7 — INTELLECTUAL PROPERTY
All content on our website — including text, images, graphics, logos, product designs, and trademarks — is owned by Viva Siempre or its licensors and protected under U.S. and international law.
You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
SECTION 8 — OPTIONAL TOOLS
We may provide access to third-party tools or services. These are provided “as is” without warranties of any kind.
Your use of third-party tools is at your own risk.
SECTION 9 — THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those sites.
SECTION 10 — RELATIONSHIP WITH SHOPIFY
Viva Siempre operates on the Shopify platform.
All purchases are made directly with Viva Siempre. Shopify is not responsible for any transaction, product issue, or dispute related to your purchase.
By using our Services, you release Shopify and its affiliates from claims arising from transactions made with Viva Siempre.
SECTION 11 — PRIVACY POLICY
Your use of our Services is subject to our Privacy Policy, available at:
https://www.vivasiempre.com/policies/privacy-policy
SECTION 12 — FEEDBACK AND REVIEWS
If you submit feedback, reviews, or content to us, you grant Viva Siempre a perpetual, worldwide, royalty-free license to use and display that content.
You represent that you have the right to submit any content provided.
SECTION 13 — ERRORS AND INACCURACIES
We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability at any time.
SECTION 14 — PROHIBITED USES
You may not use our Services to:
• Violate any law
• Infringe on intellectual property
• Transmit harmful or misleading information
• Send spam
• Interfere with site security
• Impersonate others
We may suspend or terminate access if you violate these Terms.
SECTION 15 — DISCLAIMER OF WARRANTIES
OUR SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
We do not guarantee uninterrupted or error-free operation.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Viva Siempre shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our Services or products.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless Viva Siempre and its affiliates from claims arising from your breach of these Terms or misuse of our Services.
SECTION 18 — SEVERABILITY
If any provision of these Terms is unenforceable, the remaining provisions remain in effect.
SECTION 19 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Viva Siempre.
SECTION 20 — ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of the State of Florida.
You and Viva Siempre consent to the exclusive jurisdiction of the state and federal courts located in the State of Florida for any disputes not subject to arbitration.
SECTION 22 — CHANGES TO THESE TERMS
We may update these Terms at any time. Changes will be posted with an updated effective date.
SECTION 23 — CONTACT
Questions about these Terms?
Viva Siempre
7901 4th St N Ste 300
St. Petersburg, FL 33702
United States
Email: info@vivasiempre.com
Phone: +1 (786) 505-6688
Contact page: https://www.vivasiempre.com/pages/contact-information
ARBITRATION AND CLASS ACTION WAIVER
1. Arbitration Agreement
Any dispute arising from your use of our Services shall be resolved through binding individual arbitration administered by the American Arbitration Association.
Arbitration will be conducted in the State of Florida.
Each party bears its own costs unless otherwise required by law.
1.1 Opt-Out Right
You may opt out of arbitration within 30 days of your first purchase by mailing a written request to:
Viva Siempre
7901 4th St N Ste 300
St. Petersburg, FL 33702
United States
2. Class Action Waiver
All claims must be brought individually and not as part of a class action.