Privacy policy

VIVA SIEMPRE — PRIVACY POLICY

Last updated: February 26, 2026


Viva Siempre is a Florida-registered apparel brand.


Business Address:

Viva Siempre

7901 4th St N Ste 300

St. Petersburg, FL 33702

United States


Email: info@vivasiempre.com

Phone: +1 (786) 505-6688


This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from vivasiempre.com (the “Services”).


By using our Services, you acknowledge that you have read and understood this Privacy Policy.


1. PERSONAL INFORMATION WE COLLECT

We collect personal information that identifies or can reasonably be linked to you.

This may include:

Contact Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

Account Information

  • Username and password
  • Account preferences

Transaction Information

  • Items viewed or purchased
  • Order history
  • Payment confirmation

Payment Information

Payment processing is handled securely through Shopify and its payment processors. We do not store full credit card numbers.


Device & Usage Information

  • IP address
  • Browser type
  • Device identifiers
  • Pages visited
  • Referring URLs
  • Interaction with our website

 

Communications

  • Messages sent to customer support
  • Reviews submitted through Judge.me

 

2. HOW WE COLLECT INFORMATION

We collect information:


• Directly from you (when you create an account, place an order, subscribe to emails/SMS, or contact us)

• Automatically through cookies and tracking technologies

• From service providers who help us operate our store

 

3. TECHNOLOGIES WE USE

 

We use cookies, pixels, and similar technologies to:


• Operate and secure our website

• Remember items in your cart

• Understand website traffic and usage

• Improve our Services


Our store uses:


• Shopify (store platform and checkout)

• Google Analytics (traffic analysis)

• Klaviyo (email and SMS marketing)

• Judge.me (product reviews)


These service providers may collect data necessary to perform their services.


You can control cookies through your browser settings.

 

4. HOW WE USE YOUR INFORMATION

 

We use your information to:


• Process and fulfill orders

• Provide shipping and returns

• Send order confirmations and updates

• Respond to customer service requests

• Send marketing communications (only if you opt in)

• Prevent fraud and protect our business

• Comply with legal obligations

 

5. HOW WE SHARE INFORMATION

 

We do not sell your personal information.


We may share your information with:


• Shopify (store platform and payment processing)

• Shipping carriers (USPS)

• Klaviyo (email and SMS communications)

• Judge.me (review management)

• Analytics providers (Google Analytics)


We may also disclose information:


• To comply with legal obligations

• To protect our rights or prevent fraud

• In connection with a business transfer

 

6. YOUR RIGHTS

 

Depending on your location, you may have the right to:


• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Request a copy of your data

• Opt out of marketing communications


To exercise these rights, email: info@vivasiempre.com


We will respond in accordance with applicable law.


We do not discriminate against customers who exercise privacy rights.

 

7. GLOBAL PRIVACY CONTROL

 

If you visit our website with a Global Privacy Control (GPC) signal enabled, we will treat this as a request to opt out of targeted advertising for that browser.


8. MARKETING COMMUNICATIONS

 

You may unsubscribe from promotional emails by clicking the unsubscribe link in any email.


You may opt out of SMS messages by replying STOP.


Transactional messages related to orders may still be sent.

 

9. DATA RETENTION

 

We retain personal information only as long as necessary to:


• Provide Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

 

10. SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.


However, no method of transmission over the internet is completely secure.

 

11. CHILDREN’S PRIVACY

 

Our Services are not intended for children under the age of majority.


We do not knowingly collect personal information from children.


If you believe a child has provided information, contact us at info@vivasiempre.com.

 

12. INTERNATIONAL USERS

 

We operate in the United States and ship within the United States only.


If you access our Services from outside the U.S., your information may be processed in the United States.

 

13. CHANGES TO THIS POLICY

 

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

 

14. CONTACT US

 

Viva Siempre

7901 4th St N Ste 300

St. Petersburg, FL 33702

United States


Email: info@vivasiempre.com

Phone: +1 (786) 505-6688


Contact page: https://www.vivasiempre.com/pages/contact-information